At the same time, Anna, the hotel’s decorator, excitedly awaits the arrival of visitors of her own - her pen-pal Max and his friend Holger. Although Max and Anna have only once briefly met, his extremely romantic letters have filled her heart with passion. Once her guests are settled in the hotel though, it becomes quickly obvious to Anna that the Max who had inspired such a love in her through his letters is much different than the one she now sees before her.